At AMCIGARS , we want you to be completely satisfied with your order.

Returns and exchanges of new and unused items will be accepted up to 31 days after purchase. 

It helps us process your return or exchange faster if you use the original box and packing materials when shipping products back to us. Please allow up to 15 days for us to receive and process your return or exchange.

Note that processing time may be longer during periods of high volume like the holiday season. We will work as quickly as we possibly can to ensure that your return or exchange is processed in a timely manner and appreciate your patience.